Signed up for PSM server management services in 2009 after doing a bit of research and finding a bunch of happy threads. I was happy to find a server management service that was so damn cheap and with so many happy customers.
Just Because PlatinumServerManagement.com is Cheap Does NOT Mean They Are Good!
You know the saying you get what you pay for? I should have kept this in mind. Why would I give these guys complete access to my servers that are vital to my business when they only charge $20 a month. Something just seems too good to be true??!!
PlatinumServerManagement is an okay solution for anyone with a simple cpanel setup with not too many custom applications running with very specific environment settings. PSM broke my server! They did fix it not to shortly thereafter but they were absolute dicks about it. (Excuse my language.) I was pissed because it was their screwup and just like any customer I was expressing my anger and irritation. Platinumservermanagement guys must believe they run some sort of dictatorship or something. They don't want to hear anything they dont like and are not keen to any type of feedback.
PlatinumServerManagement team are not too nice, friendly, or easy to approach.
Let me dare voice my opinions on a public forum and instead of helping me with my issue they go full steam public relation mode and cancel my account and refuse to fix issues that they caused in the first place because they no longer want me as a client (after they pissed me off - go figure!)
Sorry if this sounds like a rant.
I made this blog because I finally had the free time to get around to it and needed some place to rant!!! I have to be careful with my choice of works before platinumservermanagement tries to sue me.
My preferred providers!
I have used LogicSupport.com and Seeksadmin.com server management and both are very good.
More reviews good and bad to come when I have time. Check out the links below for latest offers from other server management companies.
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